Tuesday brings me to both the canasta room in the afternoon and the poker table tonight. I started to call this post "Tuesday is Tits" but when I do that I get a bunch of hits from people looking for boobies and you won't find any of those here. At least not visible ones. Anyway this was the view from my terrace yesterday as I sat out there while Jane and Steve did their magic. Then I spent quite a bit of time at the pool. It was lovely, warm and delightful.
So let me tell you what happened with my Home Depot order for the chairs. They charged me $110.00 shipping. The top of the invoice says free shipping, free in store delivery, free returns. The chairs in red are free shipping. The beige ones I ordered had the charge, Same exact chairs, different color, in stock items. Not special order items. So I call and ask why. They don't know. After a somewhat long (but very friendly) conversation she finally said "my job is to make you happy". I said then don't charge me $110.00. Sigh. (hers) Finally she credited my account $60.00 and sent me a gift card for $50.00. Way to go me. Thank you Home Depot for stepping up and doing the right thing. It never hurts to ask.
I guess that's all I know today. Hope your Tuesday is as good as mine!
That's awesome!! Way to go.
ReplyDeleteYah for you sticking up for yourself. I was also going to ask how is your hip doing. I know you were having issues a while ago and ti seems better but wanted to check.
ReplyDeleteHad they not refunded I would have cancelled! Glad you got satisfaction Bee. x
ReplyDeleteKudos for you for catching it! And kudos for her for realizing that if the customer ain't happy, they certainly won't be a repeat customer.
ReplyDeleteThat view is just lovely! I could watch that for a very long time! With a pitcher of something cool beside me in one of those comfy chairs!
Have a great day and kicksome serious butt at poker! big hugs xoxo
Home depot always does the right thing!
ReplyDeleteWhat a sight to get out of bed and looking out of your terrace Bee. I only see the golf course when I play it or maybe going for a walk.
ReplyDeleteIt's been a little cool these two days but Friday and next week are going to be interesting, hot as hell, ha,ha,ha.
Can't stain the deck this morning. I guess during the night it rained and it's wet,wet,wet.
Well that's it for now from here in Amherstburg.
Caribbean Paul
Yay for saving moolah! Good luck today. It is raining here.
ReplyDeleteBig hugs, honey...
Bee, Good for you. I love when being nice pays off. You are right...sometimes you have to ask and then point out the absurd. Were your ears burning yesterday??? I was bragging on your success at weight loss to my daughter. :):) Enjoy this day, xo, Susie
ReplyDeleteAuntie Bees yoo did grate!
ReplyDeleteHere's our daily fuzzy huggles!
Purrs
Abby & crew
Way to go on the chairs. You're right, it never hurts to ask.
ReplyDeleteHave a terrific day honey and win at poker tonight too. Big hugs. :)
Good for you, and for Home Depot! If it says "free shipping" on the invoice, it should BE free shipping. Hope you enjoy the chairs muchly! Sitting on the porch and then getting in the pool sounds wonderful. Have a fun Tuesday, too.
ReplyDeleteLove that view! I'm glad HD stepped up and worked with you. In this day and age it is so easy to just let things slide. Yay all-around!
ReplyDeleteGlad you got Home Depot straightened out. When I first read it on my phone I thought it said $1100 and I thought someone had been smoking something they shouldn't.
ReplyDeleteBethany and made it to Wichita safely. Maybe we can Tango chat again tomorrow night. We both really enjoyed it last night.
Big Hugs,
Bobbi